IT Technician

Following tasks to be performed in coordination with HQ Germany:

• assist in network design and implementation
• install computer network equipment
• assist and manage disaster recovery and back-up for server & client PCs
• evaluate and recommend improvements and system upgrades for local branches
• procure laptops, switches, access points, firewall and accessories
• support server maintenance activities
• maintain servers and associated hardware, applications, services, and settings

Communication with local Internet Service Provider:

• maintain healthy network connection
• monitor and change ISP plans where necessary with recommendations from HQ Germany

Communication with local IT hardware vendors:

• procure all network-related hardware
• maintain warranty lifecycle of hardwar
• maintain lifecycle of laptops, firewalls, etc.

Maintain network connectivity for all computer workstations (including branches in India).

Provide user support for queries and/or functional requirements in the fields: network, MS Teams and workstations (including branches in India).

• B. Sc./ BCA (computer science/IT or related field)
• 1+ years of experience or internship in network administration
• fundamental knowledge of and experience with Microsoft Windows 7, 10 and higher
• basic skills with Fortinet and Cisco switches and routers
• preferred English language in speech and writing
• fundamental knowledge of networking concepts
• hands-on technical troubleshooting capabilities
• ability to work independently under minimal supervision
• knowledge of computing and network infrastructures